Refund policy

Last updated: October 18, 2026

Returns

We do not offer refunds for change of mind.

Returns for faulty or defective items must be approved by us before being sent back. Items must be returned in their original condition, uncut and unwashed.

Damages and Issues

Every endeavour is made to ensure items are free of defects. Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item. In the event that a fabric has a fault please ensure you contact us prior to cutting or washing your fabric.

Fabric colours may vary slightly from those displayed on your screen due to differences in screen brightness, contrast and colour settings.

Exchanges

We do not offer exchanges.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

If you need to contact us, please email info@zoesfabricstash.com.au.