Shipping policy
Last updated: October 18, 2026
Thank you for shopping with Zoe's Fabric Stash. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders will be processed within 2–3 business days.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Orders requiring postage are shipped via Australia Post. Every effort is made to prepare your order and get it to Australia Post as soon as possible. I make one post office drop-off each day, Monday to Friday. Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. For orders over 10 kg, please contact us for a postage quote before placing your order.
Local collection
Free local collection is available by arrangement from Coromandel Valley, SA 5051. Please select the local collection option at checkout. Collection orders must be paid online before pickup; payment on collection is not available at this stage. Collection details and the address will be provided when your order is ready. Please wait for confirmation before coming to collect your order.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship Australia wide.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it. We will review your request, but contacting us does not guarantee that the address can be updated, particularly once your parcel has been lodged with Australia Post.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Questions?
Contact our team at info@zoesfabricstash.com.au.